Folgup help: exact answers on links, orders and payment

Match the link to what is being counted. A follower count lives on a profile, so give the profile URL or the username. Likes and views live on one post, Reel, video or Short, so paste that item's own URL. In both cases the account stays public until the order is done.

Never. An order runs on public information only: the link or username you type at checkout. Folgup will not ask for a password, a login code or access to your account, so any message that does is not from us.

Two things happen first: the payment is confirmed and the order is checked. From then on, the time it takes varies with the package and the quantity, and for that reason no Folgup package carries a promised delivery time.

On the order status page, using your order number and the email from checkout, or by signing in. Next to the status you find the starting count, the amount delivered so far and the date until which a refill is possible, enough to check delivery yourself.

Delivery stalls, since a private account cannot be reached, and the refill period may end early. Make the profile public again and message support with the order number so the order can continue.

A drop in the number you bought, measured from the day delivery ends until the date shown on the order page, is made up at no charge, never beyond what was delivered. A private or deleted account, a removed post, a changed username or a wrong link ends that cover early.

With a credit or debit card. The card form at checkout belongs to Stripe: your card number, expiry date and security code go to Stripe, and Folgup never stores them. The charge happens when you confirm the order.

With a card billed in US dollars, no currency conversion takes place. With a card in another currency, your bank converts at its own rate and may add a fee under your card agreement. Folgup has no view of either, so it quotes no figures.

No. Orders are paid by card through Stripe, and PayPal, bank transfers and checks are not offered. Keep a credit or debit card at hand when you order; a debit card works as long as your bank allows online payments in US dollars.

Yes, and the timing decides the amount. Cancel before work starts and the whole payment comes back. Once work is running, an order that ends as Partly delivered is refunded for the part that did not arrive. The refund policy explains how the money returns to you.

Yes, as a consumer in the EU or the EEA: fourteen days, no reason needed. For a service, the right lapses once it has been fully performed, provided you expressly asked for an early start and acknowledged this. The link labeled “Withdraw from contract here” sits in the footer of every page.

It names the market of the language you are reading: English pages carry US package names. The owner's statement on the site is the only statement about where the accounts come from, and Folgup says nothing more about them, including how they behave after delivery.

SociShop, a brand of Social Developer LTD, a company with its address in the United States. Full details are in the Legal Notice and on the about page. Folgup has no connection with Instagram, TikTok, YouTube, X or Facebook.

English, German and Turkish, by WhatsApp or email; German because Folgup's home market is Germany. A first message that already contains your order number and the link saves a round of questions.